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Optimal / MEMBERS / Terms & Conditions
Terms & Conditions

TERMS AND CONDITIONS


OPTIMAL RESERVES THE RIGHT TO: 

Change the Optimal Club Membership (OCM) Gold & Platinum pricing information or members’ benefits at any time without prior notice.
 

GUIDELINES: 

Optimal Club Membership (OCM) Gold & Platinum is only available to all Hogan Certified Users and OPTIMAL’s corporate clients. Successful application approval will be subjected to OPTIMAL’s consideration. 

All memberships will be valid one (1) year from the start date of your successful OCM enrolment, which will be indicated in the confirmation email sent to you.

OCM remains with the organisation if the membership fee is paid by the organisation - i.e. if you are an Optimal Club Member (Gold/ Platinum) at the company you are leaving, the membership is transferable to another team member, with the condition that he/ she is eligible to apply for OCM. Company stamp and authorised signature is required for verification purposes; thereafter, the membership benefits will remain available until the membership expires.

However, should the OCM be signed up and paid on an individual basis, the membership will remain with the individual, and the individual will enjoy the membership benefits until the expiry date.

If an organisation loses its sole Optimal Club Member (Gold/ Platinum), it must have another qualified party in order to continue purchasing additional restricted materials.
 

APPLICATION, CONFIRMATION AND PAYMENT

OPTIMAL will acknowledge receipt of your application form and will inform you on your eligibility for Optimal Club Membership (OCM).

Once your application has been approved and processed, OPTIMAL will email you a confirmation of your successful OCM enrolment within two (2) weeks from the date of receiving your application form. Upon confirmation, the individual/ organisation will be able to start enjoying the membership benefits.

Total membership fee will be invoiced, and payment must be remitted within 14 days from the date of invoice.

Please note that membership fee is only payable in the local currency (SGD/ RM/ HKD/ RMB). 

Organisations should be held liable for any tax incurred.

No refund will be given to any OCM cancellations that occur before the membership expiry date.
 

SPECIAL OFFERS AND DISCOUNTS

Applicants with valid Optimal Club Membership (Gold) will get to enjoy:
  • Access to Special Edition reports, including but not limited to benchmark norms, etc.
  • Discount for one (1) workshop participation, applicable to the Optimal Club Member or a team member from the same company - 5% off for Hogan Certification Workshop
  • Technical support for Hogan Assessment Systems - EITHER up to three (3) Hogan profiles on Level 1 OR two (2) Hogan profiles on Level 2
  • One (1) complimentary seat, reserved for the Optimal Club Member - EITHER for Optimal Public Event OR Hogan User Meeting

Applicants with valid Optimal Club Membership (Platinum) will get to enjoy:
  • Access to Special Edition reports, including but not limited to benchmark norms, etc.
  • Discount for two (2) workshop participation, applicable to the Optimal Club Member and/ or team member(s) from the same company -  5% for Hogan Certification Workshop
  • Technical support for Hogan Assessment Systems - EITHER up to five (5) Hogan profiles on Level 1 OR three (3) Hogan profiles on Level 2
  • Two (2) complimentary seats - EITHER one (1) seat each at Optimal Public Event and Hogan User Meeting OR two (2) seats for an event
  • 20% off customised reports, including Team Report, ROI Studies, Internal Benchmark Norms/ Profiles, Key Engagement & Disengagement Factors (Individual/ Team/ Organisational Level) and Competencies/ Capabilities Mapping.